Shipping policy

Thank you for shopping with Elva Button. We are committed to delivering every order with care, reliability, and a smooth shopping experience.

1. Shipping Destinations

We currently ship to the following countries and regions:

North America

- United States

- Canada

We're continuously expanding our shipping network. If your country or region is not currently available at checkout, please contact us at support@elvabutton.com. We'll be happy to explore shipping options with our logistics partners and notify you as soon as service becomes available.

2. Order Processing

Orders are typically processed within 2–3 business days before shipment.

Please note:

- Orders are processed Monday through Friday (excluding public holidays).

- Once an order has entered processing, we may not be able to cancel, modify, or change the shipping address.

3. Shipping Fees

We offer Free Standard Shipping on all orders of USD $50 or more.

For orders below USD $50, shipping costs will be calculated automatically at checkout based on your destination.

4. Estimated Delivery Time

Estimated delivery time after dispatch:

United States: 7–14 business days

Canada: 7–14 business days

Please note that delivery times do not include the 2–3 business day processing period.

Delivery estimates may be affected by customs clearance, severe weather, holidays, or other circumstances beyond our control.

5. Order Tracking

Once your order has been shipped, you'll receive a shipping confirmation email containing your tracking information.

Please note:

- Orders containing multiple items may occasionally be shipped separately.

- Tracking information may take 24–72 hours to update after shipment.

If your tracking has not updated for more than 5 business days, please contact us at support@elvabutton.com, and we'll be happy to assist.

If your package is marked as Delivered but cannot be located, we recommend checking with family members, neighbors, or your local delivery service first. If the issue remains unresolved, please contact us and we'll do our best to help investigate the shipment.